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Register to use Electronic Advice of Sale
Register for the Electronic Advice of Sale (EAS2) system.
- Business
- Charges
Bills and charges
Be informed about our water use and service charges, how we bill a property and other helpful tips for property managers and landlords.
- Business
- Billing
- Charges
Reasons for high bill
Has your tenant received a higher than usual bill? Here are some common causes and what they can do to reduce their water use.
- Billing
- Charges
Recently added
High water use
Is your water use higher than normal? Here are some of the most common reasons why and what you can do to reduce your water use.
Detect a Leak
Is your water use higher than normal or you've received a high bill despite no changes in your water use? You can check for leaks with this simple test.
- Leaks
Changes in water pressure
Learn about the factors that impact your water pressure. Water pressure is the force which pushes water through pipes and determines the flow of water from the tap.
- Water issues
Non-standard water pressure
Learn more about managing your non-standard water pressure.
- Projects
- Water issues
Estimated meter reads
We’ll estimate your water use for a billing period if we can’t access your meter. Find out how this works out and what to do if you want to dispute a meter reading.
- Meters