Help & advice

Register to use Electronic Advice of Sale

Register for the Electronic Advice of Sale (EAS2) system.

Billing & charges

Find out about our charges and billing periods for property managers and landlords.

Common reasons for high bills

There are some common reasons for high water bills including seasonal changes, irrigation issues, leaks and having extra people staying with you.

Think before you flush, what not to flush

Putting the wrong things down toilets and sinks can cause wastewater blockages and overflows. This can damage your home and our wastewater system.

Access to past bills

Find out how to get access to past bills.

Renting out your home

Find out what you need to know about your water services if you are planning to rent out your property.

Check your watering days

Find your allocated watering days here using our quick search tool. We can save around 4.5 billion litres of water in WA every year if we all stick to our watering days!

Understanding your service charges

Service charges exist to help cover the cost of providing clean and safe drinking water in Western Australia, find out more about how ypur water service charges work.