Help & advice

Register to use Electronic Advice of Sale

Register for the Electronic Advice of Sale (EAS2) system.

Bills and charges

Be informed about our water use and service charges, how we bill a property and other helpful tips for property managers and landlords.

Reasons for high bill

Has your tenant received a higher than usual bill? Here are some common causes and what they can do to reduce their water use.

Removing an obstruction for meter renewal

In preparation for your meter renewal, use our online form to indicate whether you've cleared an obstruction to your meter, or book a time to provide us with access.

Please confirm your subscription

Low water pressure

If you believe that you have low water pressure or you have noticed that your water pressure has changed here are a few things you can do.

Register to reduce water pressure to your property

Register your details if you are interested in reducing water pressure to your property.

Property details