Repairs to burst main impacting Dampier and Burrup water supply
Update 24.12.25 at 4pm
Water Corporation crews have completed repairs to the burst water main that impacted supply to Dampier and the Burrup.
The main has successfully recharged, and water supply has now been restored. Customers and residents can now return to normal water use.
We sincerely thank our major industry customers for working with us to reduce water use, helping ensure Dampier residents maintained supply. We also appreciate the efforts of residents who limited water use during repairs, and thank everyone for their patience while emergency works were carried out.
A special thanks also to our crews and contractors, who worked tirelessly in high temperatures over several days to complete this complex repair.
Customers and residents may notice minor water discolouration due to the recharge and pressure changes. This will clear throughout the day with normal use. To help speed this up, you can run the tap closest to your water meter for two minutes.
If you experience any ongoing issues with your water supply, please contact Water Corporation on 13 13 75 (available 24/7).
Update 24.12.25 at 8am
Water Corporation crews have been working around the clock to restore water supply to Dampier and Burrup following a burst water main.
Yesterday, specialist welders fabricated a replacement section of the main, which required detailed work to ensure it could fit seamlessly in place and withstand significant pressure once installed.
Crews then worked through the early hours of this morning to install the new section of pipe.
The new section is now in place, and crews are finalising backfilling. We will then commence carefully recharging the main to full capacity. This process must be gradual to minimise the risk of the main bursting under pressure.
We will provide another update as soon as recharge is complete and normal usage can recommence.
In the meantime, we ask customers and residents to continue minimising water use until services are fully restored.
For those who need additional water supply, tankered water is available at the Dampier Shopping Centre car park - you will need to bring your own container. Free bottled water is available to collect at the Peninsula Palms carpark (next to the dining rooms).
Thank you for your patience and support while we complete this essential work. Your cooperation has been invaluable in helping us manage supply during this challenging situation.
For urgent concerns or assistance, please contact Water Corporation on 13 13 75 (available 24/7).
Update 23.12.25 at 1pm
Water Corporation crews are continuing emergency repairs on a large water main supplying Dampier and Burrup.
The damaged section is a custom-made elbow joint that cannot be sourced locally or in Perth. It must be specially fabricated, which will take most of the day.
Repairs to the main are expected to continue into the evening. Once complete, we will need to carefully and slowly recharge the main to full capacity, and we expect full restoration of service in the early hours of tomorrow morning.
There are a small number of commercial customers on the Burrup who are temporarily without potable water supply while we undertake repairs. We have been in contact with these customers to provide assistance, and we apologise to those customers affected by this interruption.
To help extend water supply, we are working closely with industry to reduce water use and ask all Dampier residents to limit water use to essential purposes only.
For residential customers, please avoid:
- Using any outdoor irrigation or watering gardens and plants
- Washing vehicles, boats, or pets
- Leaving hoses running or hosing down pavements
- Topping up pools and spas
- Taking long showers (keep to four minutes)
- Using water-intensive appliances
Customers and residents may experience temporary low water pressure or water discolouration while repairs are being carried out.
For anyone needing additional water, a potable tanker will be available at Dampier Shopping Centre carpark from 12:00pm today (23 Dec). Please bring your own containers for collection.
Thank you for your assistance in reducing usage and for your patience as we work to restore services.
We are also progressing contingency supply options and will share more information soon.
For urgent concerns or assistance, please contact Water Corporation on 13 13 75 (available 24/7).