We value your feedback. We provide customers and community groups with opportunities to share ideas, views and insights. Your feedback is what helps inform our decisions and improve our services.

We encourage participation in our:

  • Customer reference group
  • Customer advisory panel
  • Community reference group

Have your say in the customer reference group

Our customer reference group provides us with valuable insights into our customers’ changing needs and expectations.

We email participants to take part in a short online activity or survey no more than once a month. Your participation is voluntary and you can unsubscribe at any time. 

Your survey responses are anonymous and confidential. Refer to our Privacy Policy for more information on how we protect your privacy and use the information you provide us.

To get involved email tellus@watercorporation.com.au.

What is the customer advisory panel?

A small, diverse group or customers meet regularly to challenge, comment and provide feedback on their experience with us. These insights deepen our community understanding to drive more customer-focused outcomes.

To find out more, get in touch at tellus@watercorporation.com.au.

Community reference groups

We have a community reference group at the Woodman Point Water Resource Recovery Facility to enhance communications between Water Corporation and the nearby community.

Our community reference group (CRG) meets bi-annually and serves as a forum for community concerns to be discussed and for solutions to be considered. Local community members are encouraged to speak to their community and stakeholder representatives on the CRG, who can bring their concerns to the meeting for discussion.

Current local representatives are listed below.

We thank the following CRG members for representing the community.

Table of CRG members representing the community  
Name Organisation  Phone Email
Carolyn Jakobsen Independent Chairperson 0409 472 233 carolynjakobsen@hotmail.com
Brad Gillies Manager Wastewater Treatment 9371 4169 brad.gillies@watercorporation.com.au
Jess Moloney-Christie Water Corporation - Communications Officer / CRG Executive Officer 9420 2883 jess.moloney-christie@watercorporation.com.au
Nick Jones City of Cockburn 9411 3444 njones@cockburn.wa.gov.au
Daryll Smith Coogee Beach Progress Association 9494 2884 daryll.smith1@bigpond.com
Geoff Sach Resident 9418 1258 geohar123@bigpond.com
Michael Separovich Cockburn City Councillor   mseparovich@cockburn.wa.gov.au
Allen Zorotovic Resident   allen@careymc.com.au

For more information please contact community.engagement@watercorporation.com.au.