Contact us
Whenever you need us, we have a number of teams to help you. So that your query is processed as soon as possible, please select the option which best applies to you.
Check why my bill is high
Have you received a bill that’s higher than normal? Here are some things to check in your home or business that may explain why your bill is higher.
Help with paying your bill
We’re here to help make bill payments easier, with short term bill extensions and long term assistance available.
Help and advice
Find a variety of topics in our help and advice section.
Watering days
Find your watering days here using our quick search tool.
Suppliers and contractors
Find out about current tenders, how to become a supplier and learn about our health, safety and environment requirements.
Careers
Check out our current vacancies and find out how to apply for a job with us.
If your enquiry wasn't resolved, please let us know by using our other enquiries form:
Or you can call us on 13 13 85 (8am - 5pm weekdays).
Assisted and international phone numbers
+ 618 9423 7777
If you are calling us from overseas please use this international number to reach us.
Set up direct debit
Direct debit is quick and easy to set up. Setting up direct debit means no more queuing at the post office or filling out cheques.
There are lots of good reasons to set up direct debit including:
- It saves time
- It gives you peace of mind
- It helps with budgeting
- It saves you a trip to the post office!
Write to us
Please send any documents that need to be sent via post to:
Locked Mail Bag 2
Osborne Park Delivery Centre
Osborne Park WA 6916